H&M, the global fashion leader with a strong presence in Romania, announces the reopening of its store in Promenada Mall Bucharest on May 29. Starting at 10:00 AM, customers are invited to explore the specially designed space that reflects the brand’s new direction.
Present in Promenada Mall since 2013, the H&M store welcomes customers into a completely reimagined space spanning 2,170 square meters. The updated look features dedicated departments for women, men, and children, and introduces a first for this location: the H&M Home section – a dedicated area for home décor and accessories.
New design and smart options for a perfect shopping experience
The new design concept brings added sophistication to the space, combining varied textures, contemporary details, and lighting that highlights the in-store collections. Everything is built around a more efficient and enjoyable shopping experience, with discreet integration of technical solutions that support the customer journey in-store.
Among the new features is Click & Collect, which allows customers to place online orders and pick them up directly from the store. Additionally, technical systems have been implemented to ensure greater inventory accuracy, faster in-store product location, and more efficient restocking from the warehouse to the sales floor. All these improvements contribute to a more pleasant and connected shopping experience tailored to the needs of the modern consumer.
A new department added: H&M Home
The H&M store in Promenada Mall becomes the third in the country to host the dedicated H&M Home section. The collections include classic essentials as well as the latest trends, with concepts divided into different rooms: living room, bedroom, bathroom, kitchen, and children’s room. H&M Home allows interior design lovers to create a personal and modern space – a place that feels like home.
A sweet reopening: H&M x Berliner Donuts
To celebrate this occasion, H&M has prepared a sweet surprise for customers in partnership with Berliner Donuts. The first 700 members visiting the store on reopening day will receive a free coffee along with a special treat created by the Berliner Donuts bakery. To mark the moment, a unique flavor was developed in collaboration with H&M: white chocolate and raspberry.

“We are excited to welcome our customers to the newly rebuilt H&M store in Promenada Mall Bucharest. This reopening marks yet another step in our ongoing commitment to improve the shopping experience for our customers, offering fashion and quality at the best price, in a sustainable way,” said Thomas Estrany, Country Manager Sales Market Greece.
The first H&M store in Romania was opened in 2007, and today the brand is present with 54 locations nationwide.