Bucharest, November 28. The winter holiday season is here, bringing joy as many people travel to be closer to friends and family or take a well-deserved break. However, with the increase in flight numbers, the risk of delays and cancellations also rises. Kiwi.com, one of the leading travel-tech companies, offers some tips and tricks on how to manage travel disruptions effectively.
Travel Trends in Romania
- Romanians maximize their public holidays to extend their vacations. This trend is visible around dates such as April 29, August 12, or December 23, when midweek holidays allow for longer trips with fewer leave days taken.
- 33% of Romanian travelers opt for self-transfer itineraries in airports like Milan, Rome, Barcelona, Budapest, or London.
- 52% of Romanians booking through Kiwi.com choose the Kiwi.com Guarantee option when deciding between airline rebooking or sticking with Kiwi.com for travel arrangements.
- 60% of Romanian travelers use real-time boarding passes through the Kiwi.com app.
Staying Ahead
Flight cancellations and delays are a common concern for travelers.
A survey conducted among travelers from Romania, Hungary, Poland, Slovakia, the Czech Republic, and Spain, in collaboration with Stem/Mark, revealed the most significant sources of stress:
- Losing luggage (39.7%)
- Lacking necessary information or documents for travel (39.3%)
- Not receiving refunds in the event of flight cancellations (35.4%)
- Difficulty finding the cheapest flights (29.1%).
Additionally, 28.3% of respondents are concerned about how they will get home if a flight is canceled. Addressing travelers’ most common fears, Kiwi.com introduced the Kiwi.com Guarantee:
- Instant credit for rebooking flights: In case of cancellations or delays, travelers receive instant credit to book an alternative route without waiting for airline compensation.
- Automatic check-in: The Kiwi.com Guarantee ensures all details are managed automatically, with boarding passes available directly in the app.
- 24/7 support: Assistance is available anytime, in any language, using AI to solve any issues travelers may face during their journey.
“Travel disruptions can turn a pleasant experience into a stressful one. At Kiwi.com, we are committed to addressing these common traveler concerns. With the Kiwi.com Guarantee, we provide our customers with the support they need to enjoy smooth and secure travel experiences,” says Michael Šindelář, VP of Consumer Product at Kiwi.com.
Tips for Preventing Travel Disruptions
- Travel insurance: Insurance offers extra protection for unforeseen delays or cancellations.
- Strategic planning to maximize holiday travel: Days close to Christmas are a popular travel period. Choosing less crowded days can mean shorter queues and a smoother airport experience. If traveling on busy days is unavoidable, opting for additional benefits such as the Kiwi.com Guarantee can help prevent issues during the journey.
About Kiwi.com
Kiwi.com is one of the leading travel technology companies, headquartered in the Czech Republic. The innovative Kiwi.com algorithm allows users to find travel options and prices that other search engines cannot detect. Kiwi.com records 2 billion daily price checks, analyzing 95% of global flight data. The Kiwi.com website processes 100 million searches daily.
